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Terms of Service

Website Terms of Service

Effective Date: 1/6/2025


Welcome to Timberbrook Family LLC DBA Fidelis Terra Farm (the “Farm”). By accessing or using our website (“the Site”) or participating in our membership program, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before proceeding.

1. Membership Program

1.1 Membership Benefits

As a member of our Farm, you will receive the following benefits:

  • Regular updates about our farm and products.
  • Priority access to limited items.
  • Invitations to exclusive farm events or workshops.

1.2 Membership Creation

  • Memberships are created when you register an account on the Site and continue until terminated as outlined in Section 6.

1.3 Product Distribution

  • Members are responsible for collecting or receiving their products at the agreed-upon times and locations.
  • The Farm is not liable for unclaimed or spoiled products due to missed pickups.

2. Website Use

2.1 Permitted Use

You may use the Site for personal, non-commercial purposes, including browsing, signing up for memberships, and purchasing products.

2.2 Prohibited Conduct

You agree not to:

  • Use the Site for unlawful purposes.
  • Attempt to disrupt or damage the Site.
  • Access another user’s account without permission.

3. Payment and Billing

  • No fees are associated with becoming a member. Any purchases made on the Site are subject to separate terms and conditions outlined at the point of sale.

4. Liability and Warranties

4.1 Disclaimer of Warranties

  • Products and services are provided “AS IS” and “AS AVAILABLE.” The Farm makes no warranties regarding the quality or suitability of products for specific purposes.

4.2 Limitation of Liability

  • The Farm is not liable for any damages arising from the use of the Site, membership benefits, or products, except where prohibited by law.

5. User Responsibilities

5.1 Accurate Information

  • You must provide accurate and current information when signing up for memberships or making purchases.

5.2 Compliance with Policies

  • Members and customers must follow all Farm policies, including those regarding product collection and communication.

6. Termination

6.1 Termination by Member

  • You may cancel your membership by providing written notice via email or through your online account.

6.2 Termination by the Farm

  • The Farm reserves the right to terminate your membership or access to the Site if you fail to comply with these Terms.

7. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved exclusively in the courts of Cleveland County, North Carolina.

8. Changes to Terms

The Farm reserves the right to update these Terms at any time. Changes will be posted on the Site with a revised effective date.

9. Contact Information

If you have questions about these Terms or your membership, contact us at:

Timberbrook Family LLC DBA Fidelis Terra Farm
239 Will Dixon Road Lawndale, NC 28090
860-617-9614
info@timberbrookfamily.com

By using this Site or participating in the membership program, you acknowledge that you have read, understood, and agreed to these Terms of Service.